Quantity vs. Quality: It’s No Longer Either

– TECHTONIC SALES – Quantity vs. Quality Julia Hill Data Analyst Julia HIll Data Analyst Quantity vs. Quality: It’s No Longer Either If at first you don’t succeed – then try, try again. The same principle applies when you are trying to reach out to a new...

Call Centers vs. BPOs: Know the Difference

– TECHTONIC SALES – CALL CENTERS vs. BPOs Sam Arachtingi, Customer Solutions Manager 2 AUGUST 2018 Are call centers still relevant? It may depend on what your business needs. If you’re looking for high call volume, consistent messaging, and low overhead,...