– TECHTONIC STAFF FEATURE –
meet the team
Q: Describe how you use the CRM to make the sales process easier and what you use it for?
A: I have always been told to create a plan each day. Fail the plan, plan to fail. Utilizing the CRM ensures that the plan is in place each day and all I need to do is execute on it. All my activities for the day are laid out in front of me. I know exactly what I have to do that day. As I complete my daily activities, I can just set a new one for the following day, therefore creating my plan for the next business day. Plus I am able to record the result of every action I take, whether a call or email and document any notes I take from the call. I cannot tell you how much more effective and efficient I am at making my calls. No spreadsheets, no post it notes, no chicken scratch on a random piece of paper. Everything is right at my finger tips.
Q: In your experience, do you think a robo-dialer, or a basic email campaign could accomplish the same kind of progress you see with your nurturing work?
A: Absolutely not. Personal engagement is the key to a successful campaign. Everyone gets bombarded by auto dialers, inexperienced call centers or impersonal email campaigns. When we make those calls we add that personal touch. Timing is everything. An effective campaign not only keeps the lead top of mind, but when they are ready, that call can make all the difference, knowing that there is a person they can talk to, not just a no reply email address.
Our Team is Ready to Help Your Business Thrive!
When choosing a partner to locally outsource with, it is vitally important that you find the right partner and the right team. Here at Techtonic Sales we have gathered the best and brightest to help your company achieve your sales and marketing goals. Each member of the Techtonic team brings something different to the table, and all are here ready to help your business grow and thrive.
If you’re interested in reading some case-studies, or if you’d like more information about how business process outsourcing can help streamline and strengthen your company, feel free to contact us 612-455-7124 or email firstname.lastname@example.org, and we’ll get you the information you need.
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